Atlas Wind Shield Warranty

What makes a hurricane dangerous?

Hurricane, tropical storms and tornadoes, are all high wind events that in turn cause high air pressures. Our product addresses the high air pressure element that causes all of the tornado and most of the hurricane damage.

High air pressure blows down trees, pushes against water to cause a storm surge and flooding, it also breaks garage doors, and carries debris that crashes into walls and windows. Air pressure causes homes to lose their roofs, and causes buildings to explode resulting in major repairs, lost property, and lost lives. High wind is very dangerous.

Bottom line: A true hurricane protection product must be able to control high wind pressures 100% of the time.

If the high wind pressure goes through or around the protective element, that opening is no longer protected, and damage will occur.

Take special notice of the “ACT OF GOD” warranty clause. That clause is placed there to specifically REMOVE (VOID) all of the manufacturer’s wind damage liability during any type of wind event such as a HURRICANE, a tornadeo or even a summer’s breeze.

What is the purpose of a warranty

Manufacturers provide warranties for several reasons:

Guarantee of Quality: A warranty is suppose to be a promise, from the manufacturer to you, that the product will perform as described and is of a certain quality.

Customer Trust and Confidence: Warranties are used to build customer trust and confidence in the product and the manufacturer. 

Identify Specific Product Limits, Usage, How Product Defects / Failures are Handled, and WHO PAYS To Restore Failures: Warranties are for your protection, but they also offer protection for the manufacturer by limiting their obligation against his product defects, performance issues, and unexpected failures. Hurricane manufacturers always include a clause that specifies how the warranty can be voided. Within that warranty, there is a 3-word clause, that is specifically placed there to unconditionally void the hurricane warranty. That “Act of God” clause refers to ANYTHING generated by nature, such as Lightning, earthquakes, hail, sand storm, and WIND.

Note on Legal Obligations: Manufacturer warranty law (governed by the UCC), the Magnuson-Moss Warranty Act, and the FTC rules, covers retailers’ express or implied guarantees of a product’s quality and/or reliability. Once a merchant offers a written warranty, they are required to follow those provisions.

HOW TO READ A HURRICANE SCREEN WARRANTY

The manufacturer KNOWS EVERYTHING about the tested limits of their hurricane product, and they use that knowledge plus any associated projected company costs and profit expectations when they write their warranties so that they make the most amount of profit They will tell you their product’s limits, and what you can expect from the installed product. They will seldom directly tell you about their limits in writing, but they always tell you their limitations by what they leave out. If you know how to read a warranty, you can save thousands of dollars later by making the right choice before you buy.

Keep in mind that you are buying a hurricane protection product. A hurricane is mostly WIND. So, a hurricane protection product should have been designed to protect you from high winds, high air pressures, and flying debris.

In our view, if the hurricane screen fails in those tasks, we would consider that to be a manufacturer design defect and believe the manufacturer should replace the wind-damaged screen panel for free.

Do you agree?

Most manufacturers won’t claim that their screens will last 10 years if they only expect them to last a maximum 5 years. So, they just told you how long they believe their screens will last.

Because of the “Act of God” clause, they will NOT provide a FREE fabric replacement for any type of wind damage if they already know that their screens tend to blow out of their tracks, seams split, or some other type of wind damage will occur. So, they just told you that they believe their screens will fail due to winds.

By using the “Act of God” clause, they will NOT replace their damaged screens, for FREE, if they were damaged by sunlight (sun’s UV rays). So, they just told you that they believe their screens will be damaged by sunlight at some point before the end of their warranty.

Q: What is the value of a hurricane screen warranty that includes WIND in their Act of God warranty clause when it comes to damage by either WIND or UV rays?

A: It’s a 100% guarantee of MAJOR FUTURE REPLACEMENT COSTS.

You have a warranty for a hurricane protection screen that, if it fails due to any “Act of God”, you are totally responsible for the cost of any repairs or replacements. Additionally, they treat the fabric failure as a built-in annuity, meaning just like buying a Gilette safety razer. Once you buy it, you have to continue buying the replacement razor blades (in this case fabric screens) or you lose your initial investment in the entire system. However, it’s not a 50-cent razor blade, but several-thousand-dollar fabric panels.

Note: the fabric screens are uniquely made for each specific system so you can’t interchange fabric panels.

Q: When is a warranty NOT a warranty?

A: When the warranty is automatically VOIDED when the product encounters an event for which it was specifically designed to be used.

RELAX, We’ll Protect You With…

Our 10-year ATLAS WIND SHIELD Warranty

Atlas Armor hurricane screens were designed to protect you and your family from hurricane high-speed winds and wind-driven objects.

We believe in our product and after a full 10 years of real-world major storm testing resulting in zero (0) storm protection failures, we believe you should also. We backup our belief with our written hurricane screen warranty (full text printed at the bottom of this page) which features:

1) Our exclusive, Transferrable, 10-year warranty. The warranty starts on the day of installation and guarantees that you or whoever you might transfer ownership to, will enjoy 10 full years of our warranty protection starting on the day of installation. All other fabric systems specifically only cover the original owner, and VOIDS the warranty as soon as the ownership changes hands.

2) In our exclusive, Atlas Wind Shield Warranty clause, we removed “WIND”, as well as: solar UV rays, mold, mildew, rot, and air pollution from our “Act of God” definition. We will repair or replace your wind-only damaged fabric panel for FREE. We define wind damage as our fabric coming out of the sidetracks, bottom-weight bar, top take-up reel, or if the seam should ever fail (see photo examples below). It has never happened to us, but anything is possible, and if it should happen, we have your back and will cover the cost of the the fabric repair or replacement of your fabric panels.

3) Our Exclusive, 24/7/10 Fabric warranty clause also states you can freely use your screens every minute of every day for the full 10 years in direct sunlight. If your fabric should ever be damaged by the sun’s UV rays, mold, mildew, rot, or air pollution, we will give you a FREE replacement fabric screen panel.

All other fabric system manufacturers will charge you, using the current price, for any replacement fabric screen panels.

You can’t find a better product or a better warranty than an Atlas Armor.

We protect your home, your family, and your wallet

EXAMPLES – Real World Hurricane Wind-Only Damage

Competitive Screen coming out of tracks in 30 mph breeze

Atlas Armor Screens in 220 mph Cat 5 Hurricane

Compare Written Hurricane Screen Warranties	Atlas Armor Hurricane Screens	All Other Hurricane Screens
Product sold for protection against hurricane damage	YES, Written warranty includes protection for hurricane wind damaged screens	YES, However, no other written warranty offers any type of protection for wind damaged screens.
10 Full-Years of effective Hurricane Protection	YES, proven by 10 years of Real-World protection against major storms. ZERO damage	Maybe, but no other company has made that claim and some warranties are only for 5 years.
Warranty transferable to new owner	YES, Warranty stays with the screen. Atlas Armor is only company to provide 10 full years of hurricane warranty coverage	NO, warranty is only good for original owner
Is WIND DAMAGE covered by your warranty	YES, Atlas Armor covers all wind damage to fabric. This is EXCLUSIVE to Atlas Armor	NO, fabric wind damage is NOT covered by warranty. Wind is part of the Acts of God clause used to VOID the warranty
Is WIND damage EXCLUDED from the "ACTS OF GOD" clause to void your warranty	YES, Wind Damage is covered by the Atlas Armor written FREE replacement or repair warranty	NO. Wind damage, is part of "Acts of God" clause, and will void your hurricane warranty
Will the manufacturer charge you again to replace a fabric panel (under warranty) that was wind damaged	NO, Atlas Armor will replace or repair any wind damaged fabric panel for FREE	YES, all other manufacturers will charge you again to replace or repair a wind damaged panel
Free Screen Replacement if Screen is blown out of tracks	YES, covered by Atlas Armor's written wind damage FREE replacement or repair warranty	NO. You must buy a NEW fabric screen panel at the current prices
Free Screen Replacement if Screen is blown out of bottom weight bar	YES, covered by Atlas Armor's written wind damage FREE replacement or repair warranty	NO. You must buy a NEW fabric screen panel at the current prices
Free Screen Replacement if Screen is blown out of top take up reel	YES, covered by Atlas Armor's written wind damage FREE replacement or repair warranty	NO. You must buy a NEW fabric screen panel at the current prices
Free Screen Replacement if Screen seam splits	YES, covered by Atlas Armor's written wind damage FREE replacement or repair warranty	NO. You must buy a NEW fabric screen panel at the current prices
Free Screen Replacement if damaged by UV, Mold, Mildew, Rot, air pollution	YES, covered by Atlas Armor's written 24/7 fabric damage warranty	NO
ZERO storm protection failures during last 10 years	YES, only at Atlas Armor can make this statement	NO
Miami- Dade NOA and TDI Certification	YES, NOA and TDI certifications	NO. Most have FBC a few have NOA
Hurricane Screens made from one single piece of fabric using 100% of OmegaTex fabric strength	YES, all screens are made from single piece of fabric if 10' high	NO, ALL other screens are made in 4 or 5 separate pieces, using Keders or straps to hold screens to frame.
Omega Tex screen made in USA by Twitchell using 50% Aramid (aka Kevlar) and 50% Polyester	YES	NO, some are, some are not and some claim to be, but fabric is really made in China. Buyer beware!
Designed for saltwater, tropical environment	YES	Varies by manufacturer
Designed for comfort use 24/7 for full 10 years	YES	Varies by manufacturer
American Made	YES	Varies by manufacturer
Fast Delivery	YES	Varies by manufacturer
High Value	YES, you only need to buy our fabric screens once, use it every day for 10 years in full sunlight	Varies by manufacturer. You must buy wind-damaged replacement fabric panels
High Quality	YES, all components designed to last more than 10 years	Varies by manufacturer
Best Over All Hurricane Screen	YES, Absolutely BEST hurricane protection	Only you can answer this one

PLease compare the following Atlas Wind Shield Warranty to any other hurricane protection warranty.

Ask your salesperson one question:

“If your hurricane fabric should ever fail, who pays for the repair or replacement fabric panel?“

then ask to see his answer within his warranty.

ATLAS WIND SHIELD WARRANTY

An Atlas Armor Exclusive

Atlas Armor Hurricane Screens, Protecting Your World ™

Exclusive Limited Full 10-Years: Our full 10-year warranty starts on the installation day and is only valid for registered owners. The warranty will be considered void if the original owner does not fill out and return the registration form to Atlas Armor within 90 days of the screen’s installation date. Once received, the new owner will be emailed a registration confirmation to be used for any future claims.

Exclusive Transferability: You may transfer the warranty to a new screen owner (at the original screen installed location). The new screen owner must register with Atlas Armor (within 90 days of sale) to continue the remaining unused time on the original 10-year warranty.

Exclusive FABRIC Damage: FREE Fabric Replacement for loss of screen strength due to normal 24/7 exposure to sunlight (UV), rot, mold, mildew, and atmospheric chemicals during the warranty coverage.

Exclusive WIND-ONLY Failure: FREE Fabric Repair or Replacement (160 mph max) if: 1) wind-only causes screens to pull away from their side tracks, bottom-weight bar, or top take-up reel; 2) wind-only damages the horizontal seam (used on tall openings) that joins two pieces of screen fabric to split or separate.

Motor / Controler Failure: Note: only for Atlas Armor supplied items. FREE one-time motor and screen controller replacement. Dooya motors are warranted for 5 years, and Somfy and Gaposa motors are warranted for 4 years. If any motor fails within 90 calendar days from installation, Atlas Armor will supply the dealer with another new FREE motor replacement, all remote screen controls and WIFI interface devices are warranted for 1 year.

All damaged items must be FIRST returned to Atlas Armor for inspection. After inspection, valid damaged items, will either be repaired or replaced for FREE (at Atlas’s sole discretion) and then made available to the dealer. Atlas Armor warranty does not cover any possible dealer’s installation-related labor, related taxes, import fees, shipping, crating, handling charges, or any other material charges.

Warranty does not cover items beyond Atlas Armor’s control: 1) improper installation, insufficient building structural strength, abrasion (screen in contact with any part of the structure such as stucco, railings, walls, columns, Mullins, etc.), 2) customer or vandal abuse: too close to a heat source, or other customer damage, knife or sharp object cut damage, neglect, unreasonable or improper use or care such as improper or lack of cleaning, lack of side track lubrication, exposure to corrosive chemicals, marker or paint damage, or on-site accidents, 3) any unauthorized screen modification, 4) screens improperly deployed without both sides screen hems correctly inserted into their side tracks, 5) Act of God (except WIND-ONLY damage) related storm damage due to objects striking or abrading the fabric (damaged pool cage metals, sharp roof tiles, any other sharp objects, falling trees, air borne construction materials, etc.), storm surge damage due to floating or submerged objects, 6) site incurred damage (water or physical damage of remote controls or motors, electric surge, lightning related or electrical shorts will void the motor/control warranty; 7) any fabric cosmetic, induced or minor screen weaving problems: scratch marks, discoloration, stretching or bagging, misaligned threads, color striping, filled screen holes, uniform holes, weaving problems, color coating damage, cleaning fabric with a brush or pressure cleaner, or any rough fabric areas.

To place a warranty claim, send a claim request to your original Atlas Armor Dealer (the dealer’s name is printed on the bottom right corner of the warranty). All claims must include, the Atlas Armor registration confirmation email and your original purchase contract. Your dealer will process the claim on your behalf.

Atlas Armor is only liable for the wholesale cost of the fabric and motors and does not accept responsibility for any other expenses (i.e., order processing, labor, shipping, handling, import taxes, fees, site damage, metals, etc.) associated with the warranty claim.

How to contact Atlas Armor Customer Service: Service@AtlasArmor.com or (561) 206-0813

Atlas Armor 430 South Congress Ave, Suite 3, Delray Beach, Florida 33445