Q: Do I have to register the Atlas Armor Hurricane Screens before the warranty takes effect?
A: Yes. We only sell through our dealer network so we do not know where the screens are actually being installed. We do not have your contact information so we cannot contact you. We need your name and contact information for our records. Each set of new screens comes with a registration form in an envelope that identifies the terms of the warranty, the screen sizes and types of motors. Be sure that your dealer provides your registration form to you. You have 60 days (from the date that the screens have been shipped form our factory) to register your screens by sending in your filled out form directly to Atlas Armor (not your dealer). You will then receive an acknowledgement from Atlas Armor that we received your registration form. If we do not receive your completed registration form within the 60 days, you will not be registered for any future warranty work and any future required work will be billed at the current materials and labor rates. Please send in your warranty form ASAP. If you do not receive your notice from us within several days, assume that we did not receive your registration form. You must then contact us by phone or email before the 60 day registration period has elapsed.


Q: What type of warranty do the Atlas Armor Hurricane Screens carry?
A: We believe that we have the industry's strongest warranty. We offer a 10 year screen replacement warranty on our FABRIC and either 4 year warranty on Somfy motors or 5 year warranty on our motors.


Q: Is your Atlas Armor Hurricane Screen warranty transferable?
A: YES. The new owner of the property must first register with Atlas Armor so that we know there has been an ownership change and then the new owner's screen will be covered for the balance of the original 10 years based upon when the screen was first installed.


Q: What is covered by the Atlas Armor Hurricane Screens warranty?
A: Our 10 year replacement warranty covers our fabric from any loss of strength due to damage caused by: sun, mold, mildew, air pollution, rot to registered customers. We also offer a 4 or 5 year replacement warranty on the internal motor based upon the motor of your choice. By replacement we mean that Atlas Armor will provide your dealer with a free replacement for the damaged items (fabric / motors) during your warranty period. Your dealer may then charge you for their installation labor and any other misc. expenses such as shipping and handling. All old motors and fabric must be returned to Atlas Armor by the dealer who may charge you for the shipping charge.


Q: What type of repair service does Atlas Armor offer on non-replacement damage such as storm, neglect or installation related damage?
A: All maintenance is through your authorized Atlas Armor dealer. We can repair many types of damage but some storm (hurricane) related, misuse (knife cuts or damage from some type of sharp object, cigarette burns), neglect (side tracks not being lubricated or screens not being cleaned), or resulting installation related damage (such as being installed too close to an abrasive surface such as a column header or counter top) may require a repair or new screen. The decision to repair or build a new screen replacement is at our sole discretion. We will try to give you several options, but sometimes there is only one option. If you do not approve of our options, we will not do anything. If you approve, we will either build a new replacement screen for a fee or repair the existing screen for a lesser fee based upon our assessment of the problem. In either case, the existing screens must be returned to Atlas Armor for evaluation. All shipping costs are at the owner's expense.


Q: What type of warranty do other companies offer?
A: Other manufacturer's typically offer fabric warranties that are pro-rated over time (i.e. 5 or 10 years, but each year the warranty value loses 1/5 or 1/10 of its value until it becomes $0). The warranty value can only be used as a discount when you to buy a replacement screen from that manufacturer at the current price. Some other manufactures offer a "lifetime" warranties but they actually EXCLUDE the fabric screen from the warranty because they know that their fabric will be DAMAGED by the sun's UV light or they will replace the screen only with another weak screen. The major problem is that you cannot just look at a screen and tell if it no longer is a viable hurricane screen. You will however notice when it shreds during hurricane winds. Even if they have UV inhibitors in their fabrics, those UV inhibitors wear off over time and then the fabric shrinks, becomes stiff and cracks. Do you want that type of protection when a hurricane is coming? Our screens have been tested by Miami-Dade (ASTM G155 - see below) and have been certified to be an effective hurricane product while being exposed to continuous UV for at least 10 years.
 
Note: All dealers may charge for their installation labor, shipping and handling. Some companies only offer a 30 day warranty. In short, always read the written warranty before you make your purchase. Never accept a verbal warranty, always get it in writing.


Q: Are the Atlas Armor Hurricane Screen also a solar screen?
A: Yes it is. The fabric used in the Atlas Armor screens actually absorbs and reflects up to 95% of the heat, glare and UV rays from the sun. Result: you are cool and protected from UV rays.


​Q: Are the Atlas Armor Hurricane Screens also an insect screen?
A: Yes it is. If you live next to the water, you are aware of the importance of bug protection. With the increase of the West Nile disease, health concerns are just as important as protection from annoying bugs. Atlas Armor fabric screens offers protection from mosquitoes as well as no-see-ums.


Q: Who certified the Atlas Armor Hurricane Screens as hurricane protection?
A: Atlas Armor Hurricane Screens have been certified by Miami-Dade for the High Velocity Hurricane Zone (HVHZ). Reference NOA 17-0426.11. In order to receive the NOA, this screen has exceeded requirements of Testing Protocols TAS 210 (Impact Test), TAS 202 (Uniform Static Air Pressure Test) and TAS 203 (Cyclic Wind Pressure Loading Test), Additionally it has passed the required ASTM tests: D1929-96, D635-06, DD638-10, D1683-11A, D2843-99, D5034-09, D5035-11 and G155-05a. The above combination of tests meets all Florida Building Codes, International Building Code and Texas Department of Insurance requirements.

Please note that our last test ASTM G155-05a is an accelerated 10-year weathering test to insure that it will retain its hurricane protection strength for at least 10 years. Our screen was first tested for strength and then placed into a chamber for 10 months and then tested again for strength. Each month is the equivalent to 1 year. During that time, it was subjected to 24/7, FULL SPECTRUM sun light generated by Arc Lights designed to simulate full OUTDOOR sun conditions plus a water mist that is designed to accelerate product break down. The criteria is that the product cannot degrade more than 10% in order to pass as a viable hurricane protection product. We only degraded 7% as a hurricane product after a simulated 10 years in full sun light. The test was conducted by Miami-Dade as part of our NOA testing. You can see the results on the last page of our NOA.

Other competitive fabric products (if they are test at all) are tested using a different standard, ASTM G154, which is designed to test INDOOR products. G154 is NOT full spectrum sun light, the test uses florescent lights generating limited specific wave lengths, NO water mist and is designed to test products normally found INDOORS where sunlight is coming through a window. Think carpet or drapes. Not exactly a real world hurricane product test unless, perhaps, you are using their screens as indoor drapes. 

Q: Can you use the Atlas Armor Hurricane Screens on sunny days without causing UV damage to the fabric like the other hurricane fabric screens?
A: Absolutely. Atlas Armor Hurricane Screens can be used all day, everyday of the year without suffering significant UV damage, air pollution, mold, mildew or rot that will weaken its hurricane protection properties. In fact, we warranty our fabric screen against sun UV damage. See our warranty. Then compare our warranty to other fabric warranties.


Q: Do the Atlas Armor Hurricane Screens shrink or become stiff and brittle?
A: No they don't. Fabric screens that shrink, become stiff or brittle have been damaged by the sun's UV rays. Atlas Armor Hurricane Screens always remain soft and pliable.


Q: Do the Atlas Armor Hurricane Screens contain Kevlar?
A: Yes, but Kevlar is only a trade name for the actual fiber named - ARAMID. Our screens contain 50% Aramid (coated in Polyester) and 50% solid Polyester yarns. The yarns are then coated in PVC. The PVC provides the UV protection. We are so certain about the effectiveness of our blend, we offer a FREE 10-year replacement for any screen damage resulting from the sun (UV), mold, mildew, rot or air pollution.


Q: Why do the Atlas Armor Hurricane Screens use a blend rather than 100% of either material?
A: There is more strength in our blend. Aramid is extremely strong but doesn't like to stretch. Polyester is also extremely strong and does stretch to some degree. For example: polyester is used on aircraft carriers for the arresting lines that stop the jets when they come in for a landing. It's very strong, yet flexible. We combined the two products to provide a hurricane screen that is extremely strong, very puncture resistant, and yet flexible enough to provide enough give so that the entire screen does not damage your home. Our Aramid yarns run vertically (fill) and our polyester yarn runs horizontally (warp). The Aramid stops all objects and the polyester provides the flexibility so that the impact is not taken by the anchors holding the side tracks. If the entire screen were made of either fiber, it would be either absolute ridged or too flexible. Neither would be as strong or effective as our blend.


Q: How strong are the Atlas Armor Hurricane Screens?
A: Atlas Armor​ Hurricane Sreens have a Tensile Strength (strip) of 430 lbf on the warp and 259.5 lbf on the fill and Tensile Strength (grab) of 669 lbf on the warp and 835 lbf on the fill. The tear strength is 155 lbf on the warp and 243 lbf on the fill. It is extremely durable and can withstand a 9 pound object traveling at 50 feet per second.To put this into perspective, screens that are made out of Polypropylene are only 2/3 as strong as our Tensile Strength (grab) and only 1/4 as strong as our Tensile Strength (strip) and when it comes to the Burst test, they again are only 1/2 of our strength.

Now think about that, you want the strongest screen protecting your property during a hurricane and we provide that screen.We are by actual, 3rd party standardized tests, THE strongest hurricane screen on the market. We have never had a blow-out (screen coming out of the track during a storm) since we started selling this product in 2011. No other roll down hurricane screen can make that claim.

That's why we can say: "
Atlas Armor Hurricane Screens - Protecting Your World".


Q: Do the Atlas Armor Hurricane Screens offer any privacy while allowing you to see outside?
A: Yes. The darker the screen color, the easier it is to see through. Black is easier to see through than White & Tan because the light is not reflected back to your eyes. All of our fabric screen offers a degree of privacy during the day. White & Tan or Beige offers the most privacy during the day because it is the most light reflective.


Q: Will Atlas Armor​ Hurricane Screens save on my electric bills?
A: Yes. Atlas Armor screens are also solar screens. Some of our customers have saved 20% on their electric bill by using them in the down position every day. 


Q: Do Atlas Armor Hurricane Screens require any type of maintenance?
A: Yes. Clean screen will travel easier in the side tracks. Clean them with a mild detergent every 6 months or more often if required based upon where they are located. If you have the screens next to an outdoor kitchen or BBQ, you will need to clean them more often because the smoke or cooking vapers carry organic material that will deposit onto the screens which will promote mold growth. The mold growth will not affect the screens but will take on a non-attractive greenish appearance and will close the screen holes reducing air flow. Regular cleanings will also keep your colors fresh looking. Based upon how close you are located to salt water, your tracks should also be sprayed with Dry-Lube (found at Home Depot) every 1-3 months. Do not use WD40 or any other oil based lubricant. 
     
Q: How can I tell if a product has a Miami-Dade NOA
A: Look for a permanent silver label on each screen that indicates the product name, manufacturer's name and the NOA certification number.  If you don't see the label, it has not been tested. Ask to see the product label BEFORE you buy the system. Our current 2017 NOA label looked like this:


The  17 indicates the year 2017, the 0426 indicates April 26, and the 11 

indicates that we were the 11th product to receive an NOA on that

date.The label number changes as you comply with later versions of the

hurricane building codes.

We are compliant with the latest and current building code. 


Now that you know how to read the Miami-Dade NOA label, if you see a new hurricane product with a label showing an old date, it means that the product may not be up-to-date with the current hurricane standards. 

                                


 Frequently Asked Questions